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  • Articles
    • Payroll
    • Time and Attendance
    • Personnel Management
    • User & System Control
    • FAQs
  • Videos
  • Release Notes
  • Contact Us
  • Getting Started
    • Understanding Tax Tables (PAYE, NIS, Health Surcharge)
    • Setting Up Deduction Types
    • Setting Up Earning Types
    • Setting Up Departments, Division, Positions and Skills
  • Time and Attendance
  • Payroll
  • Personnel Management
  • User & System Control
  • FAQs
    • Payroll
      • My worksheet is set to Manual mode. How to switch to Automatic?
      • How to change a worksheet date?
      • How to change a worksheet’s payroll period?
      • Error message when opening a worksheet “Error in Certificate. Please contact TTPay support.”
      • Earning is not showing up in the correct category in the TD4
      • Why aren’t the employer’s/employee’s NIS contributions accurate on the NI184?
  • Home
  • Docs
  • FAQs
  • Getting Started
    • Understanding Tax Tables (PAYE, NIS, Health Surcharge)
    • Setting Up Deduction Types
    • Setting Up Earning Types
    • Setting Up Departments, Division, Positions and Skills
  • Time and Attendance
  • Payroll
  • Personnel Management
  • User & System Control
  • FAQs
    • Payroll
      • My worksheet is set to Manual mode. How to switch to Automatic?
      • How to change a worksheet date?
      • How to change a worksheet’s payroll period?
      • Error message when opening a worksheet “Error in Certificate. Please contact TTPay support.”
      • Earning is not showing up in the correct category in the TD4
      • Why aren’t the employer’s/employee’s NIS contributions accurate on the NI184?

FAQs

Published on August 29, 2026
Revised on August 29, 2026

Answers to the most common support questions.

Payroll
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