Frequently Asked Questions (FAQs)

Answers to the most common support questions.

How to switch between Automatic and Manual mode?
How to change a worksheet date?
Common Error Messages and What They Mean
How to change a worksheet’s payroll period?
Error message when opening a worksheet “Error in Certificate. Please contact TTPay support.”
Why is an earning type not showing up in the correct category in the employee's TD4?
Why aren't the employer's/employee's NIS contributions accurate on the NI184?